Milldown for teams

The answers a business buyer actually needs — licensing, invoices, deployment, security, and support — on one page. The short version: $249, ten seats, perpetual, and privacy is the product.

Licence

Item	Terms
Price	$249 one-time (excl. VAT/sales tax), ten seats, personal and commercial use
Licence type	Perpetual — the version you install keeps working forever, nothing is billed automatically
Updates	12 months included; optional renewal at $19/year continues new versions for the whole team on one invoice
Seats	10 activations, assignable to any Macs you control; deactivate and reassign freely in Settings (or ask support to free a seat)
Trial	14 days, all features, no account — evaluate on real documents before any money moves
Refunds	14 days, no questions asked — policy

Invoices & tax

Purchases are processed by Stripe as merchant of record: Stripe issues the receipt, calculates and remits VAT/sales tax for your country, and can include your company name and VAT number at checkout — so the paperwork your finance team needs comes from a counterparty they already know. One purchase, one invoice, one renewal date. Details in the terms.

Deployment

• Install — a signed, notarized DMG; drag to Applications. No agents, no background services, no admin console to run.
• Activation — each Mac enters the licence key once (Settings → Manage License). Keys are verified against our licensing service with cryptographically signed responses; a 14-day offline grace period covers laptops that travel.
• CLI — the milldown command installs from the app menu with full option parity, for scripted and CI use.
• MDM — no MDM-specific packaging yet; the app is a standard notarized bundle and deploys like any drag-install Mac software. If your fleet needs more, tell us what — this is exactly the feedback that sets the roadmap.

Security review, pre-answered

• Documents never leave the device in local conversion — no accounts, no telemetry, no crash reporting. The complete network surface (three request kinds, none carrying file content) is documented on the security page.
• The two cloud exceptions are opt-in — Azure Document Intelligence / Content Understanding, off by default, clearly labelled, and disabled is disabled: nothing else shares that code path.
• Every marketing number is reproducible — corpus, script, and per-file results on the benchmarks page.
• Data protection — the app processes documents in memory on the user's Mac; there is nothing server-side to sign a DPA about for local conversion. The privacy policy covers the little data that does exist (order records, support email).

Support

Team licences get priority support — a human, usually within a business day, from the people who built the app. Use the contact form and mention your order number. Security reports go through the security policy.